Back in March, the Centers for Medicare and Medicaid (CMS) expanded telehealth for Medicare beneficiaries, as COVID-19 was drastically increasing the need for virtual appointments. This included expanding Medicare telehealth so all beneficiaries could receive telehealth in any location, including their homes. They also announced additional temporary rules and waivers to expand Medicare telehealth services,…
(Scroll down for webinar) As you may have heard, revisions to office and outpatient evaluation and management (E&M) will take effect January 1, 2021. The 2021 E&M revisions guidelines were created by a workgroup put together by the American Medical Association (AMA). The group also represents the AMA’s Current Procedural Terminology (CPT) Editorial Panel and…
Patient health is your team’s top priority, but your level of customer service is also an important part of the patient experience. Today’s patients expect quality service alongside quality care and when they don’t receive it, they have a plethora of review sites and resources to share their negative experiences. And with plenty of other…
For many dermatologists and other doctors, the most rewarding part of practicing is working with and helping patients. And while most patients are pleasant and grateful, you will still come across a difficult patient now and then. Perhaps they’re frustrated with their medical issue or have other issues going on in their life or at…
A perk of being a great leader is seeing your team grow and succeed. And it’s always enjoyable to share that feedback and praise with them. But on the flipside, another part of being a great leader is inevitably having a difficult conversation with your team that isn’t as enjoyable. These may stem from a…